GlamurApp Beauty Marketplace Inc. Privacy Policy

This privacy policy (the “Privacy Policy”) describes how GlamurApp Beauty Marketplace Inc. (“GBM”) collects, uses and discloses information and data relating to your access and use of the GBM Platform, and what rights you have with respect to such information and data. The Privacy Policy forms part of the GBM Terms of Service (the “Terms of Service”) and any capitalized terms used but not defined in the Privacy Policy have the meaning ascribed in the Terms of Service.

The Privacy Policy does not apply to Third Party Services (defined below).

IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE GBM PLATFORM. BY ACCESSING AND USING THE GBM PLATFORM, YOU AGREE TO THIS PRIVACY POLICY. Our website is not intended for those under the age of 18. If you are under the age of 18 you may use this site with parental consent.

GBM reserves the right to update and change the Privacy Policy from time to time by posting updates and changes to the Site. If GBM makes material changes to the Privacy Policy, GBM will send you notice of such changes by posting the revised policy on the Site, and where appropriate, by other means. By continuing to use the GBM Platform after such changes are posted, you agree to such changes.

1. INFORMATION COLLECTED

User Information. GBM collects and receives information and data relating to you during your access and use of the GBM Platform (the “User Information”). User Information includes without limitation identifying information (such as name, address, telephone number, email address, billing information, and banking information), asset information and content (such as photos, images, videos, graphics, written content, audio files or code). We also retain personal information disclosed to us. This information is collected to fulfill our regulatory requirements and collection of any debts owed.

Promotional Information. Certain offerings of the GBM Platform, such as newsletters, surveys, contests, and the like are optional and you are not required to enter them or to give us your data in connection with them. Where you do consent to take advantage of GBM Platform offerings, we will use your data to (as applicable) send you newsletters and other communications that are tailored based on information we have about you, or to operate and manage the survey, contest or similar offering in connection with our legitimate interest in promoting our business and the GBM Platform. To opt-out of receiving marketing communications from us, please see the Choice/Opt-Out section below. GBM follows the Canadian Anti-Spam Legislation (CASL) this means that we need your permission to keep you up to date regarding our products.

Other Information. GBM generates and collects information and data that is based on and derived from your use of the GBM Platform (the “Other Information”). Other Information includes, without limitation, the following:

a) Services Metadata. When you interact with the GBM Platform, metadata is generated that provides additional context about the way you engage. For example, GBM logs the type of communications and services engaged by Users to better understand which features and tools are most used or in need of improvement.

b) Log Data.As with most websites and technology services delivered over the Internet, GBM servers automatically collect and record information when GBM is accessed. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the GBM Platform, browser type and settings, the date and time the GBM Platform was used, information about browser configuration and plugins, language preferences and cookie data. This Other Information is used to optimize the delivery of the GBM Platform.

c) Device Information.GBM collects information about devices used to access the GBM Platform, including the type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether GBM collects some or all of this Other Information often depends on the type of device used and its settings. This Other Information is used to optimize the delivery of the GBM Platform.

d) Location Information.GBM collects information from Users to determine their approximate location, such as their service address, IP address or any other location information from devices in accordance with the consent process provided by the device and, with your consent, precise location data (such as latitude/longitude data).  When you visit the GBM Platform via a native mobile application, we use, with your consent when required under applicable law, GPS technology (or other similar technology) to determine your current location in order to determine the city you are located in and display a relevant location map.

e) Cookie Information.GBM uses cookies and similar technologies through the GBM Platform to help collect Other Information. The GBM Platform may also include cookies and similar tracking technologies of third parties, which may collect Other Information about Users via the GBM Platform and across other websites and online services. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. Your computer provides you with the ability to clear all cookies that have been stored onto your hard drive, should you wish to do so. However, please be aware that you may be unable to access certain parts of the GBM Platform if you block or disable GBM cookies.

f) Third Party Services.GBM may receive data about organizations, industries, website visitors, marketing campaigns and other matters related to the GBM Platform from parent corporation(s), affiliates and subsidiaries, GBM partners or others service providers that GBM uses to make the Other Information more useful. This data may be combined with Other Information GBM collects and might include aggregate level data.

g) Additional Information Provided to GBM.GBM receives Other Information when submitted to the GBM Platform or if you participate in a focus group, contest, activity or event, request support, or otherwise communicate with GBM.

h) Content Information. You also may choose to send GBM Personal Information in an email or chat message containing inquiries about the GBM Platform and we use this Information in order to help us respond to your inquiry.  We also collect content within any messages you exchange with other Users through the Service (such as through our chat functionality), and we will never use or share such information for marketing purposes.

Generally, you are not under a statutory or contractual obligation to provide any information or data to GBM. However, certain information and data is collected automatically when accessing and using the GBM Platform, and blocking such collections may result in GBM’s inability to provide you with access and use to any part or whole of the GBM Platform. If you do not consent to GBM’s collection of User Information and Other Information, do not access or use the GBM Platform.

2. INFORMATION USE

Service Data. User Information and Other Information (collectively, “Service Data”) will be used by GBM in furtherance of GBM’s legitimate interests in operating the GBM Platform. More specifically, GBM uses Service Data:

a) To provide, update, maintain and protect the GBM Platform. This includes use of Service Data to support delivery of the GBM Platform under the Terms of Service, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities;

b) To connect you with services offered through the GBM Platform;

c) As required by applicable law, legal process or regulation;

d) To communicate with you by responding to your requests, comments and questions;

e) To develop and provide additional features for the GBM Platform;

f) To send emails and other communications. GBM may send you service, technical and other administrative emails, messages and other types of communications. GBM may also contact you to inform you about changes in the GBM Platform and important service-related notices, such as security notices. These communications are considered part of the GBM Platform and you may not opt out of them. In addition, GBM sometimes sends emails about new product features, promotional communications or other news about GBM. These are marketing messages and you may opt out of them;

g) To operate and contact you for invoicing, marketing, business research, account management and other similar reasons;

h) To investigate and help prevent security issues and abuse;

To provide you with customer support;

i) To enforce our Terms of Service and our legitimate interests in ensuring our Agreement is complied with; andas otherwise set forth in the Agreement.

3. INFORMATION STORAGE

Users of GBM have a right to access their personal information under various Canadian legislation such as the Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This right is subject to exceptions such as if the information would reveal confidential business information about GBM or personal information regarding another client. Accordingly, if we refuse a request in whole or in part, we will provide the reasons for the refusal.

Requests for personal information may be made in writing to our privacy officer under the contact us section of this agreement.

General inquiries regarding privacy questions may be directed to:

Office of the Information and Privacy Commissioner of Alberta

Suite 500, 640 – 5^th Avenue SW

Calgary, Alberta

T2P 3G4

GBM uses third party services providers which store information in the United States of America. Accordingly, all information may be subject to US law such as the US Patriot Act. Third party providers may also store information on their systems, which is outside the control of GBM. GBM does not store credit card data and uses third parties for this.

4. INFORMATION RETENTION

In general, GBM keeps your Service Data throughout your relationship with GBM. This means GBM will keep your Service Data as long as you maintain an Account and/or access or use the GBM Platform.

Once you terminate your relationship with GBM, GBM will generally continue to store archived copies of your Service Data for legitimate business purposes and to comply with applicable law, except when GBM receives a valid erasure request.

If Service Data is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person, GBM may indefinitely retain and use it for any business purpose.

5. INFORMATION SHARING

This section describes how GBM may share and disclose Service Data.

5.1 Displaying the Services. Service Data may be shared with other Users in the course of the ordinary use of the GBM Platform.

5.2 Third Party Service Providers and Partners. GBM may engage third party companies or individuals as service providers or business partners to process Service Data and support the GBM business. These third parties may, for example, provide virtual computing and storage services.

5.3 Corporate Affiliates. GBM may share Service Data with its corporate affiliates, parents and/or subsidiaries.

5.4 During a Change to GBM’s Business. If GBM engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of GBM’s assets or stock, financing, public offering of securities, acquisition of all or a portion of the GBM business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Service Data may be shared or transferred with such participating parties, subject to standard confidentiality arrangements.

5.5 Aggregated or De-identified Data. GBM may disclose or use aggregated or de-identified Service Data indefinitely and for any purpose. For example, GBM may share aggregated or de-identified Service Data with prospects or partners for business or research purposes, such as telling a prospective GBM customer the average amount of time spent within the GBM Platform.

5.6 To Comply with Laws. If GBM receives a request for information from a governing or regulatory authority, GBM may disclose Service Data if GBM reasonably believes disclosure is in accordance with or required by any applicable law, regulation or legal process.  GBM is released of any liability associated with any such disclosures made in good faith.

5.7 To Enforce Rights, Prevent Fraud, And For Safety. GBM may disclose or use Service Data to protect and defend the rights, property or safety of GBM or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.

5.8 With Consent. GBM may share Service Data with third parties when GBM has your consent to do so, which may be obtained through the GBM Platform.

6. INFORMATION CONTROL

GBM understands that you have legal rights over your Service Data, and takes reasonable steps in accordance with applicable laws to allow you to access, correct, amend, delete, port, or limit the use of your Service Data. You can update many types of Service Data, such as payment or contact information, directly within your Account. If you are unable to change your Service Data within your Account, please contact GBM to make the required changes.

7. Your Rights and Choices

You may opt-out of receiving promotional communications from us and our Partners, remove your information from our database, choose to not receive future promotional communications related to the GBM Platform, or cancel your account by logging on to the Site(s) and clicking on the “Account” tab, or by contacting us. 

Push Notifications.  You have the option to receive updates and relevant offers via push notifications in your app.  These notifications can be configured in the settings of your mobile device or, for Clients, within the notification settings in your account.  

Promotional Communications.  You can opt out of receiving promotional communications from GBM sent via email by clicking on the unsubscribe link in any message. You can opt out of receiving promotional communications from GBM sent via text message at any time by following the instructions provided in those messages to text the word “STOP”. Please note that your opt-out is limited to the phone number used and will not affect subsequent subscriptions. You can opt-out of receiving telephone marketing communications by contacting us. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt-out of receiving promotional communications, GBM may continue to send you non-promotional communications, such as those about your account, transactions, servicing, or GBM’s ongoing business relationship with you.  If you receive unsolicited email from a GBM domain, please let us know. Please note, opting out of certain components will mean that we can no longer provide those services to you. Certain information is required by law to use the services of GBM. If this is not provided, we will not be able to approve your application.

GBM may refuse to provide you with certain of your information if doing so would be prohibitively costly to provide, would endanger or violate the privacy rights of a third party, is subject to legal privilege and so forth. If a request for information is denied, we will provide you with a reason. If a request for information is approved, you must provide us with the front and back of your identification so we can verify your identity. We are allowed to implement measures to protect your security. Accordingly, these measures may change at our discretion. In addition, we are free to charge valid costs for providing you with this information such as photocopying and postage charges.

8. FEEDBACK

Any suggestions or comments for improving or modifying the GBM Platform that are included in your communications with GBM (“Feedback”) will be deemed to be non-confidential and non-proprietary to you, and you agree that: (a) GBM is therefore not subject to any confidentiality obligations with respect to the Feedback; (b) the Feedback is not confidential or proprietary information of any third party and you have all of the necessary rights to disclose the Feedback to GBM; (c) GBM may irrevocably freely use, reproduce, publicize and exploit the Feedback; and (d) you are not, nor is any other party, entitled to receive any compensation or reimbursement of any kind from GBM in relation to the Feedback.

9. SECURITY

GBM works hard to protect the Service Data from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Service Data and the current state of technology. GBM follows industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other personal information entrusted to GBM. GBM information security systems apply to people, processes and information technology systems on a risk management basis.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, GBM cannot guarantee the absolute security of Service Data, and makes no warranties to you in connection with same. GBM does all things reasonable for an organization of their size and scope with regards to security. To the fullest extent allowed by law, the maximum liability for any breach of any privacy law in Canada including the Personal Information Protection Act of Alberta or the Personal Information Protection and Electronic Documents Act is a refund of any services paid to GBM.

The Parties agree that any disputes will be resolved by way of arbitration which will be governed as follows:

(a)&nbspthe party desiring arbitration will notify the other party of such desire and the Client will decide on a single arbitrator who will be named to resolve the dispute.  

(b)&nbspthe arbitration will take place in Edmonton, Canada;

(c)&nbspthe decision of the arbitrator(s) will be final and binding on the parties to the arbitration and no appeal will be taken from any determination;

(d)&nbspeach of the parties will co-operate with the arbitrator(s) and, subject to the doctrine of privilege, will provide the arbitrator(s) with all information in its possession or under its control necessary or relevant to the matter being determined. The parties will use their reasonable best efforts to cause any arbitration hearing that may be held hereunder to be completed as soon as practicable;

(e)&nbspthe arbitrator(s) will be required to make an award as soon as possible, and if at all practicable, within ten (10) business days after the conclusion of the arbitration hearing.  The arbitrator(s) may determine all questions of law and jurisdiction including questions as to whether the dispute is arbitrable, and has the right to grant permanent and interim relief or injunctive relief or other forms of equitable relief, and will have the discretion to award costs including reasonable legal fees, interest and costs of the arbitration;

(f)&nbspexcept as modified herein, the provisions of the Arbitration Act (Alberta) as amended from time to time, will govern any arbitration conducted under this Contract;

(g)&nbspjudgment upon an award, including any interim award, rendered by the arbitrator(s) may be entered in any Court having jurisdiction thereof; and

(h) &nbspThe parties hereto covenant that they will not apply nor will they have any right to apply by any means to any court to challenge any decision of the arbitrator on a matter properly before the arbitrator.

10. CONTACT

10.1 General Contact. You may contact GBM if you have any questions about the Privacy Policy or GBM’s privacy practices, or if you are seeking to exercise any of your rights relating thereto. You may contact GBM at _________________.or at the following mailing address:

GlamurApp Beauty Marketplace Inc.

GBM
c/o Privacy Officer
____________________

____________________
Edmonton, AB